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Platform Consultant

WHO WE ARE:
Monetate, the personalization vendor most preferred among IR 500 brands is hiring! With a history of fast growth and the backing of VCs such as First Round and OpenView, it's no wonder that over 300 marquee consumer-facing brands choose Monetate to power their e-commerce success.

Our cutting-edge technology leverages artificial intelligence (AI) and processed more than 2.1 billion personalized pages over Cyber weekend alone, offering peace of mind that we deliver real-time personalization at astounding scale. Designed for marketers, we are beloved for our ease-of-use.

At Monetate, we love this stuff and our Monetators fervently believe in a world in which brands can effortlessly deliver the best experiences to their customers—every time, using everything known about the customer, in every place a brand engages with them.

If you want to be a part of a bigger purpose, bringing cutting edge technology to market, Monetate may be the right spot for you! We have offices located in NYC, Conshohocken, PA, Palo Alto and London and we focus on hiring the absolute best talent by welcoming remote employees as well.

WHAT YOU’LL DO AS A PLATFORM CONSULTANT:

  • Collaborate with our Client Success, Strategy and Support teams to provide the best possible service to our clients.
  • Develop and maintain tactical plans for experiences to support larger strategic plans.
  • Assist clients in building experience deployment within the Monetate platform.
  • Provide troubleshooting support for client-build components and experiences within the Monetate platform.
  • Assist clients with interpreting analytical results within the platform.
  • Manage internal stakeholder and external client expectations on projects and timelines.
  • Develop and share “Best Practices” to clients.
  • Collaborate with Client Success team members to prepare for quarterly business reviews.
  • Assist the client in understanding how they can apply new product features and enhancements to align with their business goals.
  • Document and record all completed project work.

​​WHAT WE'RE LOOKING FOR:

  • The ability to manage multiple open projects at any point in time, with varying degrees of complexity and business priority.
  • Strong project management skills.
  • The ability to think analytically.
  • Strong drive to achieve business results.
  • The ability to translate high-level, strategic program plans and develop into specific business tactics.
  • Superior written and verbal communication skills in a business setting.
  • The ability to adapt quickly in a fast-paced environment.
  • The ability to align marketing tactics with larger initiatives.
  • Proven success managing and delivering against a timeline and project plan.
  • Working knowledge of basic site structure and basic technical knowledge.
  • Proven success working with a cross-functional team.
  • Experience using Keynote, MS Office and JIRA or other project management tools.
  • Naturally a creative problem-solver.

OUR TEAM & CULTURE:
We’re relentlessly customer focused: Everything we do, we do to make things better for our customers. We innovate and continuously improve. Better products. Better service. More Value. Repeat
We’re here to win: We lead in a market that never stops moving. We have the courage to commit, to make tough decisions and when we need to we turn on a dime.
We love this stuff: We hire smart, fun, talented people who want to make a difference. We’re  building the world’s most amazing team of personalization zealots.
We’ve got each others backs: We value candor, appreciate diversity and insist on respect. We’re here for each other. Every day. We win as a team with a shared spirit of optimism.
We’re owners and we act like it: We take initiative, act with urgency and are accountable for results. We’re all engaged.
Integrity is non-negotiable: Our customers, suppliers, partners, stakeholders, communities and competitors can all trust us to do the right thing. No BS. No exceptions.

PERKS:

  • You’ll get to work with a very talented and passionate team of product managers, software engineers and designers
  • We pride ourselves on upholding a respectful and supportive environment; if there's something you need to get your work done, well get it for you
  • We understand that everyone is different. We have flexible hours, no dress code, and you're free to migrate between dedicated desks (standing desks available), private rooms, open lounges with couches, or even the lawn to get your work done.
  • You'll never go hungry - catered lunches and tons of snacks
  • 12 weeks of fully paid maternity leave and 4 weeks of fully paid paternity leave
  • Full Benefits, 401k & Stock options

Monetate is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

 

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